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All Business Modules

8 Modules. Every Business.
One WhatsApp Number.

Webilaa supports 8 different business types — each with its own smart WhatsApp bot, order system, and dashboard. Pick your module and you're live in minutes.

🛍️
Retail Stores

Physical Retail & Shops

Turn your WhatsApp number into a 24/7 store assistant. Customers browse your full product catalog, add items to cart, confirm orders and pay — all inside WhatsApp, without any app or website.

How It Works — Step by Step
1
📋
List Your Products

Add product names, prices, images and stock quantities to your Webilaa dashboard. Your WhatsApp catalog is built automatically.

2
📱
Connect WhatsApp

Scan the QR code from your dashboard with your WhatsApp. Takes 30 seconds — works with your existing business number.

3
🔗
Share Your Number

Give customers your WhatsApp number, print it on packaging, add it to your social media bio, or run ads pointing to it.

4
🛒
Customer Browses & Orders

Customer sends any message → bot greets them → shows product list with prices → customer picks items and quantity → confirms order.

5
💳
Customer Pays

Bot shows payment options (cash on delivery, bank transfer, online payment). Customer selects method and sends payment slip if needed.

6
🔔
You Get Notified

Webilaa sends you an instant WhatsApp notification with full order details — customer name, address, items and payment.

7
Confirm & Dispatch

You confirm the order from your dashboard, mark it as shipped, and the bot automatically sends a notification to the customer.

Unlimited products Stock tracking Multi-payment support Cash on delivery Bank transfer Order tracking Customer records Instant notifications
📦
Perfect for: Clothing, Electronics, Groceries, Pharmacies, Hardware, Bakeries, Gift Shops
Any shop that sells physical products can use this module. Your WhatsApp bot handles the entire sales conversation so you never miss an order — even while you sleep.
Start with This Module
🎟️
Transport & Events

Bus Booking & Event Ticketing

Automate seat reservations, ticket sales and boarding passes via WhatsApp. Customers browse routes or events, select seats and pay — all without calling or visiting your office.

How It Works — Step by Step
1
🗺️
Add Routes & Events

List your bus routes, departure times, available seats and ticket prices in your dashboard. Events and concerts work the same way.

2
📱
Connect WhatsApp

Scan the QR code to link your transport company WhatsApp number. The booking bot goes live instantly.

3
📢
Promote Your Number

Advertise your WhatsApp number on bus stops, social media, travel websites and flyers. Customers message you to book.

4
🎟️
Customer Selects Route

Customer messages → bot shows available routes/events → customer picks date, time and number of seats → bot shows pricing.

5
💳
Payment & Confirmation

Customer chooses to pay at counter, bank transfer or online. Bot sends booking confirmation with reference number.

6
🔔
Operator Gets Notified

You receive an instant notification with booking details — passenger name, contact, route, seats, date and payment status.

7
🚌
Boarding & Completion

On travel day, customer shows their WhatsApp confirmation. You mark the booking as completed in the dashboard.

Seat selection Route management Departure schedules Counter payment Bank transfer Booking confirmation Passenger records No-show tracking
🚌
Perfect for: Bus Services, Travel Agencies, Tour Operators, Event Organisers, Ferry Services
Stop answering the same phone calls about schedules. Your WhatsApp bot handles every booking inquiry, seat availability check and reservation automatically.
Start with This Module
🍽️
Restaurants & Food

Food Delivery & Grocery Ordering

Take food and grocery orders via WhatsApp with a full digital menu, category browsing, delivery address collection and payment — completely automated 24/7.

How It Works — Step by Step
1
🍱
Build Your Digital Menu

Add dishes and grocery items with names, categories (starters, mains, desserts), prices and availability. Update anytime.

2
📱
Connect WhatsApp

Link your restaurant or grocery store WhatsApp number by scanning the QR code. Bot goes live immediately.

3
📣
Share Your Menu Number

Add the WhatsApp number to your menus, packaging, storefront, Google Business and social media pages.

4
🛒
Customer Orders Food

Customer sends a message → bot shows menu by category → customer adds items to cart → reviews order → confirms.

5
📍
Customer Provides Delivery Details

Bot asks for delivery address, contact number and any special instructions (e.g. no spicy, extra sauce).

6
💳
Payment Collection

Customer selects cash on delivery, card on delivery or prepaid bank transfer. Bot confirms and shows estimated delivery time.

7
🔔
Kitchen Gets the Order

Instant notification with full order details — items, quantities, delivery address, payment method and customer contact.

8
🛵
Dispatch & Delivery

Mark order as dispatched from dashboard. Bot automatically notifies the customer that their order is on the way.

Full digital menu Category navigation Delivery address Cash on delivery Card on delivery Order notes Estimated delivery time Customer records
🍽️
Perfect for: Restaurants, Cloud Kitchens, Bakeries, Grocery Stores, Meal Prep Services, Catering
Your WhatsApp number becomes a 24/7 order line. No more missed calls during rush hour. Every order is captured automatically, with all the delivery details in one message.
Start with This Module
🏨
Hospitality

Hotel & Room Reservations

Let guests browse room types, check availability and make reservations directly on WhatsApp. The bot handles check-in enquiries, payment collection and confirmation messages automatically.

How It Works — Step by Step
1
🏨
Add Room Types

List all room types (standard, deluxe, suite), capacities, amenities and pricing per night. Set availability calendar.

2
📱
Connect WhatsApp

Scan the QR code to link your hotel's WhatsApp number. All guest enquiries will now be handled by the bot.

3
📢
Add to Booking Channels

Display the WhatsApp number on your website, Google Maps listing, social media and printed brochures.

4
🔍
Guest Enquires & Browses

Guest messages → bot shows available room types with photos and pricing → guest selects room → picks check-in and check-out dates.

5
📋
Guest Provides Details

Bot collects guest name, nationality, number of guests and any special requests (e.g. late check-in, extra bed).

6
💳
Payment & Booking Confirmation

Guest pays deposit via bank transfer or at check-in. Bot sends booking confirmation with reference number and property details.

7
🔔
Property Gets Notified

Instant notification with complete guest details — room type, dates, number of guests, contact and payment status.

8
Check-in & Check-out

On arrival, guest shows WhatsApp confirmation. Mark as checked-in via dashboard. Bot sends checkout reminder on the day.

Room catalog Date selection Availability check Guest details Deposit payment Booking reference Check-in confirmation Checkout reminder
🏨
Perfect for: Hotels, Resorts, Guesthouses, Apartment Rentals, B&Bs, Hostels, Holiday Villas
Guests prefer WhatsApp over phone calls and booking forms. Your WhatsApp bot handles every reservation inquiry — giving guests a fast, personal experience while you stay fully in control.
Start with This Module
📚
Education & Training

Education & Course Enrolment

Automate student inquiries, course enrolment, fee collection and progress updates — all via WhatsApp. Perfect for tuition centres, online academies, driving schools and training institutes.

How It Works — Step by Step
1
📖
Add Your Courses

List all courses and programmes with names, descriptions, fees, start dates, duration and available seats.

2
📱
Connect WhatsApp

Link your institution's WhatsApp number by scanning the QR code. Student inquiries are handled automatically.

3
📢
Share with Students

Add the WhatsApp number to your brochures, website, social media and notice boards so students can enquire.

4
🎓
Student Enquires

Student messages → bot shows available courses → student selects course → bot shows curriculum, fees and schedule.

5
📋
Enrolment Details

Bot collects student name, parent contact, age, qualification level and any subject preferences.

6
💳
Fee Payment

Student pays registration or course fee via bank transfer or online. Bot sends payment confirmation and enrolment reference.

7
🔔
Institution Gets Notified

Instant notification with student details, selected course, payment status and contact information.

8
📚
Confirmation & Onboarding

Bot sends welcome message with class schedule, location, what to bring and contact details for the assigned tutor.

Course catalog Batch scheduling Fee collection Student records Payment confirmation Welcome materials Progress updates Re-enrolment reminders
🎓
Perfect for: Tuition Centres, Driving Schools, Language Institutes, Online Academies, Vocational Training
Stop losing students to slow response times. Your WhatsApp bot instantly answers every course inquiry, collects enrolment details and sends payment confirmations — even on weekends and late evenings.
Start with This Module
🎧
Customer Support

Customer Support & Help Desk

Route customer support tickets through WhatsApp. Customers describe their issue, the bot categorises it, collects relevant details and alerts the right team member — all automatically.

How It Works — Step by Step
1
📂
Set Up Support Categories

Create support categories in your dashboard (billing, technical, delivery, refund, general) with assigned team members.

2
📱
Connect WhatsApp

Link your business support WhatsApp number. All customer support messages go through the bot first.

3
📢
Publish Your Support Number

Add the WhatsApp number to your product packaging, website footer, invoices and all customer touchpoints.

4
💬
Customer Describes Issue

Customer messages → bot greets them → shows support categories → customer selects the type of issue they have.

5
📋
Bot Collects Details

Bot asks relevant questions: order number, product name, issue description, screenshots if needed (via media upload).

6
🎫
Ticket Created

A support ticket is created automatically with all details, assigned a reference number and sent to the right team member.

7
🔔
Agent Gets Notified

Your support agent receives an instant WhatsApp notification with full ticket details and customer contact.

8
Resolution & Follow-up

Agent resolves the issue and closes the ticket from the dashboard. Bot automatically sends a satisfaction update to the customer.

Ticket categorisation Auto-routing Reference numbers Agent notifications Response time tracking Customer history Escalation rules Satisfaction follow-up
🎧
Perfect for: E-commerce Businesses, Software Companies, Service Providers, Delivery Services, Any Customer-Facing Business
Every customer support interaction over WhatsApp is automatically logged, categorised and routed to the right person. No message falls through the cracks — even outside office hours.
Start with This Module
🏥
Healthcare & Clinics

Healthcare & Clinic Appointments

Let patients book doctor appointments, select specialities and receive confirmation messages — all via WhatsApp. Reduce phone call volume and missed appointments with automated reminders.

How It Works — Step by Step
1
👨‍⚕️
Add Doctors & Services

List your doctors, specialities, consultation fees, available days and time slots in the dashboard.

2
📱
Connect WhatsApp

Link your clinic or hospital WhatsApp number. Patient appointment inquiries are handled automatically.

3
📢
Share with Patients

Display the WhatsApp number on your clinic entrance, prescription pads, website and social media pages.

4
🩺
Patient Enquires

Patient messages → bot shows available doctors by speciality → patient selects doctor → bot shows available slots.

5
📋
Patient Details Collected

Bot collects patient name, age, symptoms (brief), contact number and any relevant medical notes.

6
💳
Consultation Fee

Patient pays consultation fee via online transfer or opts for pay at clinic. Bot sends appointment confirmation.

7
🔔
Clinic Gets Notified

Doctor or receptionist receives instant notification with patient name, symptoms, appointment time and contact.

8
Reminder & Follow-up

Bot sends an automatic reminder to the patient 24 hours before the appointment. Follow-up message is sent after the visit.

Doctor profiles Speciality selection Time slot booking Consultation fee Appointment reminders Patient history Follow-up messages No-show alerts
🏥
Perfect for: Clinics, Hospitals, Dental Practices, Physiotherapy, Mental Health Providers, Veterinary Clinics
Patients prefer booking on WhatsApp over calling. Your bot handles all appointment bookings automatically, sends reminders that reduce no-shows, and keeps your reception team free for in-person patients.
Start with This Module
🚗
Vehicle Rental

Rent a Car & Vehicle Hire

Automate vehicle inquiries, booking requests and rental agreements through WhatsApp. Customers browse your fleet, choose their vehicle, pick dates and confirm bookings — without back-and-forth calls.

How It Works — Step by Step
1
🚙
Add Your Fleet

List all vehicles with make, model, year, capacity, daily rate, fuel policy, available dates and terms.

2
📱
Connect WhatsApp

Link your car rental business WhatsApp number. All rental inquiries are handled by the bot.

3
📢
Promote Your Number

Display the WhatsApp number at your lot, on booking platforms, social media and travel partner websites.

4
🔍
Customer Browses Fleet

Customer messages → bot shows available vehicles with photos and daily rates → customer picks vehicle and rental dates.

5
📋
Customer Details

Bot collects driver name, licence number, ID, pick-up location, return location and any extras (GPS, child seat).

6
💳
Deposit & Payment

Customer pays rental deposit via bank transfer or online. Bot confirms booking with reference and rental agreement summary.

7
🔔
Fleet Manager Notified

Instant notification with full booking details — vehicle, dates, customer info, payment status and pick-up instructions.

8
🚗
Handover & Return

Customer collects vehicle with WhatsApp confirmation as reference. Return date reminder is sent automatically by the bot.

Vehicle catalog Date selection Driver details Deposit collection Booking reference Rental agreement Return reminders Fleet tracking
🚗
Perfect for: Car Rental Companies, Ride Services, Tuk-Tuk Hire, Scooter Rental, Luxury Vehicle Hire, Chauffeur Services
Managing a fleet by phone is exhausting. Your WhatsApp bot handles every availability inquiry, booking confirmation and payment collection so your team can focus on vehicle maintenance and customer service.
Start with This Module
All modules included in every plan

One subscription.
All 8 modules included.

Switch between modules anytime. Run a retail shop now, add hotel rooms later. Every Webilaa plan gives you access to all 8 business modules with zero extra cost.

🛍️ Retail
🎟️ Booking
🍽️ Food
🏨 Hotel
📚 Education
🎧 Support
🏥 Healthcare
🚗 Rent-a-Car
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